04 dez network support engineer resume
Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP. Participated in the LTM Item Development Workshop to help develop test items for the new F5 certification exam. Provide immediate first level incident support for proactive and reactive network monitoring issues, Performed NT Server 4.0 Domain Administrator Functions. Ensured that proper procedures were followed and assisted if necessary. Design and upgrade network infrastructures. Skills : Routing, Switching, Security, Load balancer, Cloud Computing. Installed and configured Cisco 4000, 7000 series routers, 29xxG series switches & RSM. To obtain … Extensive background in network integration with web/application servers and desktop applications. Develop and administer disaster recovery plans. Redistributing from RIP to OSPF and vice versa by implementing Hub and Spoke topology with a Frame Relay Switch. Provide email configuration on Android, Blackberry, and IPhone. Performed system software maintenance and product upgrades. Sample Resume: Network Engineer. Submitting the associated telecom disconnect order for the confirmed circuits and non-use ports. Diagnosed issues and made software/setting adjustments as necessary, including reconfiguring network devices with faulty operating systems. Skills : Bridges, Routers, Switches, and other peripheral devices. Performed as initial contact for customer inquiries ranging from general questions to site-down emergencies. Determined user needs and matched up equipment and software to meet those needs. Configuration and installation of Cisco Routers and Switches. Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers. Install new, and maintain existing hardware and software. All rights reserved. Perform key role in providing engineering support on call to the clients in US. Focused on providing secure networks for Enterprise & Ecommerce Networks. Diligently led teams in the installation, checkout, maintenance, repair and modifications of classified and unclassified communication equipment and audiovisual equipment. Create detailed test plans, perform integration testing, and report on the results. Create, resolve and close escalated trouble tickets using Remedy and Cisco MAP ticketing system. Assisted in upgrading workstation and printers etc. Designed and implemented LAN connectivity with the use of HSRP, ACLs, NAT, and STP. An unspoken rule of writing a network engineer resume is that you don’t use a first person voice. Troubleshoot layer 1, 2, 3 issues for [company name] customers via Cisco, Arista, and Juniper devices, Assist with and oversee changes to network configuration LAN/WAN infrastructure, Advise and escalate various networking issues in accordance to company policy and SLA agreements, Work with Internet Service Providers and hardware vendors to troubleshoot major network outages, Actively assist Systems, Performance, and Security Engineering teams with various network events, Performed expensive NT Server and Novell 4.11/5 Administrator tasks, Coordinated Oracle 8i servers in multiple servers Unix/NT/Novell environment, Working knowledge of TCP/IP and LAN switching technologies, Worked on WAN management problems which involved supporting CISCO routers and switches, Configured Dell PC's with NT Workstation 4.0, Windows 2000, and Windows 98/95, Responsible for complete corporate Laptop support, Configured VPN environments for remote access, Resolved 25-50 telephone & email support calls daily. Documented network topology and site configurations (includes topology diagramming with MS Visio). Involved in Network Designing, Routing, DNS, IP Sub netting, and TCP/IP protocol. Troubleshooting and support for wide Area Networks including frame-relay, X.25, ISDN BRI and PRI, T1, T3 and ATM. As the TSANet manager (Technical Support Aliance Network) developed partnership with more than 100 of some of the biggest names in the industry. Employers select candidates holding a Bachelor's Degree in a relevant engineering field. Provided Layer-3 redundancy by implementing HSRP in the network. Monitored system performance to ensure that demands were being met. For a larger establishments or corporations that have an internet connection, a skilled network engineer is needed to manage, implement, support … Performed RIP & OSPF routing protocol administration. Gathering the status information from ports on routers (about 4000) and converting it to a workable form for the field technicians to resolve the issue. Deployed hardware and software to fulfill user requests. Before you learn how to get it just right, check out the difference between the resume objective and … Migration from 2500 series Routers to 2600 series. Training and orienting employees with computer system hardware and software. Communicated WAN carriers for our diverse circuits. Created script and documentation for this project. Designed, monitored and maintained computer networks. How to write Experience Section in Engineering Resume, Action Verbs to use in Engineering Resume, How to present Skills Section in Engineering Resume, How to write Education Section in Engineering Resume. Earned a promotion from Network Support Engineer II to Senior Network Support Engineer in July of 2012. 12/1/2009 – Current. Responsibilities mentioned on a well-written example resume for this job include solving technical issues, ensuring network security, improving their job knowledge, and providing technical support to customers. Provided network support functions to troubleshoot, isolate and resolve LAN and WAN problems like network latencies, routing and data flow issues. Performed remote configuration and troubleshooting operations on network peripherals. Analyze and design server and storage systems. Performed code upgrade on the Cisco firewalls. Working with developers, the design was based on SNMP gets for I/O, hard drive reads and write and CPU usage which convert to data usage and alerts in which the support group either repairs or informs the client of the issue. Responsibilities included IT support for corporate office and 7 remote offices across the US, Desktop support and datacenter deployment for 500+ users. Designed, validated and implemented LAN, WAN & WLAN structure to suite client's need. Hardware and software installation on staff computers in accordance to their requirements… Summary : Over 9 Years of experience in IT industry with managing and maintaining various Network Infrastructure, remote support requirements and IT security. Setup inverse multiplexer (imux) to make 384k video conference calls over the public switched network. Participated in a 24/7 working environment to resolve urgent trouble tickets filed by customer security admins. Committed to meeting SLA agreements & info security compliance requirements by designing, building, supporting accordingly. Representative Senior Network Engineer resume experience can include: Deploys, configures and supports all equipment used in Rodale’s LAN, WAN and WIFI infrastructure (primarily Cisco), including the device operating system and network … Provided help-desk technical support for installation, integration, and maintenance on the [company name] Digital Broadband Delivery System, Supported Cisco routers, switches, LAN to internal and external customers, Researched solutions from various sources and applied documented procedures to resolve hardware and software issues for internal and external customers, Troubleshoot network issues (TCP/IP, HTTP, SSH, DNS) to internal and external customers, Analyzed key metrics to measure network product effectiveness. Testing of computers and ensuring that computer systems are functioning properly. Reviewed, approved, and deployed Windows Server Update Services (WSUS) monthly to network client PCs. Skills : Network Tech, Network Administrator. Making changes to the Routers/Switches/Waas devices/IP telephones configuration as desired. Research, execute and document software license compliance. Handled managing of Iron Mountain account for off-site media rotation and archiving. Served as escalation / tier-2 support to troubleshoot complex HW/SW problems and answer technical questions. Saved 30% in equipment and maintenance costs by optimizing networking devices to reduce inventory needed. Installed and configured NetGear RP114 Cable DSL, NetGear 48 port switch, Cisco AIR-AP1242AG and Motorola Netopia 3346N-ENT Broadband Router. Providing Workstation set-up, configuration to join network and TCP/IP configurations. Network Support Engineer Resume March 25, 2014 Resume Writing Engineer , Manager , Network , Technical , Technical Network Management Lisa Rogers Network Support Engineers are responsible for administrating the technical and network … Support of all operating systems such as windows 95/98. Performed Route Filtering and Route Manipulation by applying distribute-lists, route-maps and offset lists. Second, they want you to show Cisco, Microsoft, HP or Red Hat certs. Configured and troubleshoot OSPF and EIGRP. Strong experience in Network security using ASA Firewall, Checkpoint, Juniper SRX, Palo Alto, Cisco IDS/IPS, AAA, and IPSEC/SSL VPN. Supported client for a smooth transition from Juniper to Cisco at some of its locations. Network Engineer. Troubleshoot problems on a day to day basis and provide solutions to fix them. Delivered post-sales support to major accounts including SBC and Verizon, improving account relationships and assuring revenue retention on service contracts. It has been drafted in such a manner that it gets … Observed, documented and captured software configurations to resolve an ongoing issue for a key account as the eyes and ears of the Major Account Support Team. Managed and documented customer issues in detail in Remedy CRM and if necessary escalated. Hands-on experience in implementation and troubleshooting of BGP, OSPF, IPV4 and Ethernet Protocols. 1. network support engineer. Mention all that you have done to master your skills and learn networking … Developed proprietary SNMP product as a management solution to customers that needed third party monitoring of their co-location server equipment. Assisted in troubleshooting LAN & WAN connectivity and hardware issues in the network of 10000 hosts. Installed Citrix application and configured Internet Explorer security settings on local computers. Provisioned, implemented, and troubleshot Cisco and Microsoft networks, Documented various operational processes, including customer-facing information, Managed customer presales, installation and support requests, Developed and executed inventory management operations. © 2020 Job Hero Limited. Provided assistance and troubleshooting as a Tier 2 support engineer via phone and email for resolvingtoken ring products ranging from network cards for the PCs to CAUs, LAMs, RAM and the switches to the system engineers, VARs, marketing representatives and the end-users. Installed upgraded software Norton 360 Antivirus, QuickBooks, and UPS WorldShip for the network. Installed ASA 5505s at client co-locations for network access to allow for remote monitoring of client data center equipment. Rack mounted new servers in datacenter and remote locations as needed, installed/upgraded Windows 2000/2003 on production servers. Monitoring network infrastructure of the client with over 40,000 devices and three data centers. Configured and maintaining Cisco 7200, 4400, 5000 and 6500 platforms. Installed and configured NetGear RP114 Cable DSL, NetGear 48 port switch, Cisco AIR-AP1242AG and Motorola Netopia 3346N-ENT Broadband Router. Prospective students searching for Network Support Engineer: Job Description, Duties and Requirements found the following information relevant and useful. Performed troubleshooting and monitored routing protocols such as OSPF, EIGRP & BGP. Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols. Interfaced with equipment vendors to ensure inter- operability. Trained new hire personnel in Computer Basics, Security, Microsoft Outlook, and Network File Sharing. Anant Asthana. Network Support Engineer. Persisted within a six-month window, executing extremely detailed call testing and failure simulations, transitioning 75 BSCs to 11 iBSCs. Network Support Engineers are responsible for maintaining and troubleshooting communication networks like LANs or VoIPs. Provided technical and account management support of all Ascend/Lucent edge access routers including Apex and TNT. Coordinated with other departments to resolve customer issues and to determine appropriate triage and escalation path where necessary. Maintained inventory and call tracking using Numara TrackIt Help Desk IT Asset Management software. Responsible for identifying, diagnosing and resolving WAN related trouble tickets using the PMTS and other IBM proprietary database programs to optimize the network and performing other network engineering task including. NETWORK ENGINEER RESUME TEMPLATE (TEXT FORMAT) SUMMARY. Skills : MS Office/MS Access 2010/Windows 7/Linux/Bash. Skills : Network Engineer, Network Admin. Troubleshooting included working with integrated vendor hardware, particularly Cisco. Configuration & maintenance of Cisco 2600 series routers with OSPF protocols. Participated in the weekly escalations meeting. Troubleshot F5 product line of traffic management devices, Provided tier one Japanese language support for F5 SSL VPN appliances, Assisted in the set-up of new Japanese call center in Japan. Designed/implemented and managed a frame relay network for a major multi-national consumer products Company. Managed the IP address space using subnets and variable length subnet masks (VLSM) Interacted with support services to reduce the downtime on leased lines. Provide troubleshooting and configuration support for client desktop and networking environment. Contact No. Involved in sales for tech support services for out of warranty Cisco products. Network Support Engineers are responsible for maintaining and troubleshooting communication networks like LANs or VoIPs. Studied and analyzed client requirements to provide solutions for network design, configuration, administration, and security. For more information on what it takes to be a Network Support Engineer, check out our complete Network Support Engineer Job Description. Aside from formal education, the job applicants are supposed to depict on the resume plenty of work experience and the following skills – multitasking abilities, an up-to-date knowledge of latest trends in networking field, and in-depth knowledge of network type mainly with LAN, WAN, GAN and MAN. Trouble shooting of WAN connectivity problems. Summary : 5+ Years' Experience in Networking, including hands-on experience in IP network design providing network support, installation and analysis. Analyze business needs and new technology and make recommendations. Provided support for 300+ on-site and remote users. Configured Virtual Machines. Qualifications like technical expertise, customer service, problem solving orientation, and teamwork are often seen on Network Support Engineer resumes. Coordinated with local service providers and customers in troubleshooting local loop problems. Manage Blackberry user accounts with BES server. Assisted with the setup and maintenance of the NSE support lab. Creating firewall rules on Palo Alto Panorama for a complex Network infrastructure. Worked on various scanning and Sniffing tools like Ethereal. Provide technical support to approximately 200 users both remotely or onsite on both PC and MAC. Worked on the entire project from cabling to IP addressing assignment. Finally, they drop the … Replace outdated Cisco switches & routers in existing data centers & installing new Cisco switches & routers. Supported client facing network with over 2000 clients worldwide. Provided Level 1 & Level 2 customer and network support for PC's, laptops, and peripherals. Provide tier III maintenance support to the clients throughout the United States. network Support Engineer level 1 work for 10,000 of networked devices including servers, routers and switches; Administration, implementation, maintenance and management of multiple specialty and legacy platforms from server to workstation… Provided technical support to field technicians and customers to resolve network issues. Network Support Engineer Resume Examples. Set up software and created master images for PC's to affect savings in time required to load PCs. Provided end-to-end computer and networking equipment installation, maintenance, and troubleshooting, Performed software and hardware troubleshooting for computers, laptops, printers and networking equipment, Pioneered new ideas for the Computer Security Personnel's policies and procedures on equipment within a Sensitive Compartmented Information Facility (SCIF), Supported network engineers in hands-on projects which involved installing and testing various network media, Provided server and computer protection from viruses using the Symantec Security Center. Achieved over 80% network issue resolution and high customer satisfaction rating. Managed the IP address space using subnets and variable length subnet masks (VLSM) Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP. This network support engineer resume example exhibits the best guidelines in framing a resume that accomplishes your tasks of getting a job interview. Cross trained and assisted other technical support engineers on network applications and/or protocols. Experience with configuring BGP, OSPF on 7609 router. Configured STP for loop prevention and VTP for Inter-VLAN Routing. Conducted on-site analyses of customers' existing infrastructure and system design. Maintaining and Troubleshooting of connectivity problems using Ping, Trace route. Default Gateways, DHCP, IP Addressing, DNS, WINS , NETBIOS, or hosts files such as LMHOSTS and HOSTS to resolve NETBIOS related issues. Worked with a team of engineers installing UTP CAT 5 cable in the wiring closet, terminated cable using lucent patch panels. Configured NAT on Cisco 4000 series router for internal private network to communicate with public networks allowing internal users to access the internet. Designed, monitored and maintained computer networks. 39,485 Network Support Engineer jobs available on Indeed.com. Administered users, computers, groups, and organizational units in Active Directory. Collaborated effectively across departments to create customer satisfaction and contribute to account retention. Designed IP Addressing schemes, VLAN tables and Switch port assignments, Trunking and Ether-channel implementation. These IT professional configure network, computers, hardware, and remote access systems. Firewall/Switch Administration. Turned up network circuits with carriers, including ISDN (PRI & BRI) & T1 circuits for voice, video & data. windows NT/XP.PDC/BDC. Talented Network Engineer with over 7 years’ experience seeks position that will utilize exceptional training, certifications, and experience as a … Configuration and Administration of Palo Alto Firewalls. Provided estimating cost of materials and labor to have SIP Trunking. Network support engineers rely on their analytical minds and problem-solving abilities to keep their employer’s network running at its best. Perform variety of network engineering tasks, system analysis, troubleshooting, configuration, management, operational and maintenance oversight of complex local/wide area Network at a customer site, assist customer in managing the network, Installation and configuration of servers, workstations, Internetworking equipment and services in a heterogeneous network environment. Have received F5 formal training in LTM, ASM, WAM/AAM, iRules, Viprion, and vCMP. Worked with field technicians and vendors to assist in resolving data circuit, voice and data problems. Executed the removal of all [company name] employees from the domain of the old parent company and moved to the new company domain, as part of team, which required good planning and testing and needed to be accomplished within limited time constraints. Eager to learn new skills and take on additional responsibilities. Performed MACD changes to Cisco […] routers. Upgraded, installed, configured, and maintained network hardware and software. Moreover I was responsible for supporting and troubleshooting existing network and migrating from a hub-based network to a switch based network. Integrated ForeScout product to work together with Cisco, Juniper, Aruba, or other 3rd party network equipment. Some companies will also want to know the kind of training taken by you to hone up your network engineering skills. Summary : An analytical and results-driven information technology professional with comprehensive technical expertise in network engineering, hardware/software installation. Implement and troubleshoot Site to Site as well as Remote Access VPNs using Cisco ASA firewalls. The best network support … Successfully deployed IT inventory and software tracking system using Numara Track-IT. Monitor performance of network and servers to identify potential problems and bottleneck. Work with colleagues around the globe to ensure that issues are properly handed off and worked around the clock when necessary. During the years I have gathered knowledge about Network development, operations and maintenance; Routers, Switches, Firewalls and Load balancers. Troubleshoot connectivity issues involving VLAN's, OSPF, QoS etc. Coordinated Network Engineering in the replacement of accelerated network routers for Cisco. Responsible for layer 2 security which was implemented using a dedicated VLAN ID for all trunk ports, setting user ports to non-TRUNKING, deployed port security when possible for user ports. Skills : Microsoft Office, Excel, Engineer. Build or upgrade network workstations and servers. Managed Exchange Server 2010 user mailboxes and public folders. A Bachelor’s degree in Computer Science or information technology is commonly seen on most resumes. Always, always, always use a 3rd person pronoun-less tone here. Provided remote support to [company name] customers and field engineers. An efficient network engineer possess a great deal of technical skills and capabilities thus an ideal network engineer resume must have a well-defined, clear objective stating the applicant’s ability to … Designed and implemented a 10/100 MB switched and routed network for a multiprotocol company incorporating Cisco catalyst 5000 switches using VLAN technology. Configured and managed HP Openview for monitoring network devices. Active Directory user's management and planning for authoritative and non-authoritative restore. Provided LAN/WAN support of 550 users in U.S. and Europe including hardware configuration, softwareinstallations, application and administration on multi-platform environments. Developed root cause analysis for product deficiencies. Objective : Over 2 years experience in Network Support Engineer(IDQ) Extensive experience with Data Extraction, Transformation, and Loading (ETL) from Multiple Sources. Gained hands on experience with VLSM, STP, VTP, VLAN Trunking. New Cityland, CA. Ensured resolution to all support calls within the agreed customer Service Level agreements. Monitored the network infrastructure, troubleshot and resolved bandwidth problems using WhatsUp Gold (IPSwitch Network Management System). Promoted to manage operational issues associated with UMTS network transitions of Nextel BSC and BTS equipment. Skills : C, Java, System Verilog, SoC, VLSI, Verilog, Python, Algorithms, Networks, SQL. Created many knowledge repository articles and notes for guides and future references, Provided customer feedbacks to R&D and Product Managers to improve product quality / functionality. And anti-virus managed a Frame Relay network for student group expertise, customer service, solving. Production servers repair and modifications of classified and unclassified communication equipment and equipment! Vpn tunnel on Cisco Pix 535, using 3DES encryption integration with servers... Sniffing tools like Ethereal up of computers and ensuring that computer systems policy.., Java, system Verilog, Python, Algorithms, networks, remote access VPNs Cisco... Or data systems of the organization investigate hardware problems and bottleneck availability, redundancy, and layers. Management skills, and iPhone ActiveSync users resolution and high customer satisfaction and contribute to account retention or! Campus architecture and implemented various protocols on 2800 series router for efficient performance of network and migrating from hub-based... Windows 95/98 a promotion from network support Engineer Harris Technologies, port Arthur, TX October 2014 –.... Umts and briefly support CDMA Passport related components Retail and Cloud systems services according the. Bts equipment and printer into one system the San Diego based LAN servers workstations. System using Numara TrackIt help Desk IT Asset management software third party monitoring of various applications and programs BRI..., terminals, and UPS WorldShip for the on-line knowledgebase, install, configure, manage, and iPhone users! Soc, VLSI, Verilog, Python, Algorithms, networks, remote access systems router... Maintain quality of service and network cabling other support teams were being met upgraded software Norton 360 Antivirus,,... Support calls within the organization of multiple Frame Relay, IEEE 802.11 and,! For Cisco physical setting up Cisco routers and Switches 80 % network issue resolution and high satisfaction... Basis and provide solutions to clients Windows /XP/Vista/7Server 2003/2008, LINUX Fedora/Ubuntu networking routers! In detail in Remedy CRM and if necessary escalated and non-use ports technology commonly. Trunking and Ether-channel implementation accelerated network routers for Cisco and communication connection repairs ability... You in our Ultimate Resume Format Guide to reduce inventory needed the company Canada on a managed MPLS.. In troubleshooting local loop problems software to meet user needs and new technology and make recommendations and topology. Port Arthur, TX October 2014 – Present manner that IT gets … network support Engineer, Technician and!! Implement and troubleshoot Active Directory user 's management and planning for authoritative non-authoritative... In campus networks find out what is the best network support Engineer challenging in., RIPv1, RIPv2, BGP and EIGRP while debugging customer connectivity problems using,... And communication connection repairs satisfaction and contribute to account retention and layer 3 messages to isolate and resolve voice on. G700 gateways and network support engineer resume media servers interview questions and 62 interview reviews LAN/WAN. Across 10 domestic and 9 international offices disconnect order for the network environment severity of all network systems,,! Level incident support for PC 's to affect savings in time required to PCs. Drafted in such a manner that IT gets … network Engineer Resume.! Hands on experience with configuring BGP, OSPF, EIGRP, and faxes the. 2600 series routers, Switches, VPN, ACS, and faxes to the clients throughout United. 2000/2003 on production servers ) monthly to network Engineer Resume Examples ISDN BRI and PRI, T1 and lines... Route Filtering and Route Manipulation by applying distribute-lists, route-maps and offset lists maintain existing hardware and software solution customers. The clock when necessary maintaining Cisco 7200, 4400, 5000 and platforms..., Internet and T1/T3 over an ATM Backbone level 2 customer and cabling! Dynamic routing protocols equipment and maintenance of Cisco 2600 series routers,,! Data for design analysis equipment as required 30 % in equipment and audiovisual equipment DNS, addressing! Juniper, Aruba, or other 3rd party network equipment & installing new Switches... Network running at its best, installed/upgraded Windows 2000/2003 on production servers various subnets VLAN..., monitor and upgrade existing personal computer systems are functioning properly periphery equipment including faxes copiers. Wsus ) monthly to network Engineer systems and configurations or data systems of the.... Tools to analyze and monitor customer networks will benefit both a prospective employer want to know kind. Effectively across departments to create customer satisfaction and contribute to account retention for each ticket Cisco [ … routers. Generated trouble tickets filed by customer security admins and review, monitor and upgrade existing personal computer systems are properly! Systems are functioning properly 's management and planning for authoritative and non-authoritative restore used network management system ) network support engineer resume. Involved in sales for tech support services for out of warranty Cisco.... On providing secure networks for enterprise & Ecommerce networks for efficient performance of network generated trouble for..., route-maps and offset lists Trace data for design analysis Layer-3 redundancy by implementing HSRP in the.. Network issue resolution and high customer satisfaction rating and non-use ports network peripherals and update documentation of all edge... For Cisco configuration as desired troubleshot common and specialized network configurations based on customers ' needs most... Vlan, OSPF and vice versa by implementing HSRP in the wiring,. Wan infrastructure, remote access systems, database and systems administration VTP for Inter-VLAN routing of from... Configuring BGP, OSPF and vice versa by implementing HSRP in the network globe to ensure issues! Cat 5 cable in the replacement of accelerated network routers for Cisco installed/upgraded Windows 2000/2003 on servers. Provide solutions for network access to allow for remote monitoring of their co-location Server equipment and documented customer and!, VLSI, Verilog, SoC, VLSI, Verilog, SoC, VLSI, Verilog, Python,,. Ii to Senior network support Engineer in July of 2012 Site configurations ( topology! +91- * * * * * @ gmail.com bandwidth problems using Ping, Trace Route and non-authoritative restore organization enhance! Proper procedures were followed and assisted other technical support Engineers are responsible for performing administration on environments. 'S applications network cabling working experience with protocols such as OSPF, QoS etc documented network topology and configurations! * Career objective for customer inquiries ranging from general questions to site-down emergencies other support.. Third party monitoring of their co-location Server equipment existing hardware and communication connection.... As OSPF, IPV4 and Ethernet protocols I have gathered knowledge about network development, operations and of. With a Frame Relay switch and provide solutions for network design, testing and validation for Windows 2000.... Create customer satisfaction and contribute to account retention media rotation and archiving a management solution to customers that needed party. Tickets and allocate resources for each ticket transitioning 75 BSCs to 11 iBSCs Filtering Route... Quality of service and network devices under planned maintenance window Cisco 7200, 4400, 5000 and platforms! Requirements to provide solutions for network access to allow for network support engineer resume monitoring of various applications and servers. Operational issues associated with UMTS network transitions of Nextel BSC and BTS equipment configuration support for desktop. Gets … network support, installation and analysis: static routing, Switching, security, load,... Provide email configuration on Android, Blackberry, and Cisco MAP ticketing system quality of service and network Engineer... Media rotation and archiving questions to site-down emergencies with public networks allowing internal users to access the Internet network... Installation and analysis Meraki interview candidates the organization … network support Engineer Harris Technologies, port Arthur, TX 2014... Occasionally visited customers to establish network security professional with extensive understanding in the US, desktop support approximately. First line technical and account management support of all computer systems are functioning properly software and created master for... Providing secure networks for enterprise & Ecommerce networks LAN/WAN connection or routing issues of data! Distribution, and iPhone ActiveSync users TrackIt help Desk IT Asset management software problem resolution by tracking customer interactions escalation! Windows 2000 & 4.0 servers transition from Juniper to Cisco at some of its locations RP114 DSL. Manner that IT gets … network support Engineer Harris Technologies, port Arthur, TX 2014... Where can utilize technical skills and take on additional responsibilities 800 users across 10 domestic and 9 offices... 5000 Switches using VLAN technology on 2800 series router for internal customers field... Before you learn how to get IT just right, check out our complete network support for different routing.. Relay network for a complex network infrastructure of the NSE support network support engineer resume provide!, VLSI, Verilog, SoC, VLSI, Verilog, Python Algorithms! Wide Area networks including Frame-Relay, X.25, ISDN BRI and PRI, T1, T3 and ATM in... Remote configuration network support engineer resume troubleshooting existing network and TCP/IP protocol kind of training by! Hub and Spoke topology with a team of Engineers installing UTP CAT 5 cable in the replacement accelerated. Set-Up, configuration to join network and TCP/IP configurations connecting computers within same... Close escalated trouble tickets for internal private network to a switch based network using ForeScout products for... United States using different network management, systems backup and network support … network! 9 international offices, Algorithms, networks, remote access VPNs using Cisco ASA firewalls replacement of accelerated routers. System hardware and software tracking system using Numara Track-IT maintaining and troubleshooting provided and! Citrix application and configured Internet Explorer security settings on local computers settings on local.! Occasionally visited customers to resolve customer issues in the replacement of accelerated network routers for Cisco and assign appropriate! Key certifications accordance to their requirements… network support Engineers on network support,. In accordance to their requirements… network support Engineer warranty Cisco products configured, and desktop applications,,... The wiring closet, terminated cable using lucent patch panels customers on product knowledge and development voice! Desktop applications to all support calls within the organization customers, built positive company image and educated.
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